Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will appear. It comprises thorough information about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a rich assortment of educational videos demonstrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't discover the answer you searching for, check out our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and provides real solutions. We frequently update our Frequently Asked Questions database with new entries in an attempt to cover all the innovations and new additions to our system.
Ticketing SystemIf you still can't discover the solution you searching for in the FAQ database either, you can touch base with our excellent team of client support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you submit will be responded to in less than sixty minutes (the average response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282525
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com